service
service
Our one-stop service covers every stage of our cooperation,from before-sales consultation to after-sales support.
Professional Guidance
We know brush handle. And most importantly, we know the people who use them.
At the initial stage of our cooperation, we’ll listen carefully to your needs through an in-depth conversation. Thinking through your budget and the unique requirements of your brand & customers, our brush handle expert will give you professional guidance on product design and realization.
So the result will be a makeup brush that blends style, function & your brand identity.
Tailored Design For Your Market
Our approach to customizing a user-friendly brush handle starts from detailed market research.
Working closely with you, our designers will study the using habits & other features of your target consumers. Everything that may influence a user experience is taken into our design considerations including:
• Ergonomically designed
• Smooth surface and easy to use
• Meet the assembly of automation ferrule and brush handle
Rapid & Free Sampling
We know your tight schedule in bringing new products to the market.
With a rich stock of wood raw materials & a team of skillful craftsmen, we can send a sample within 7 working days no matter how unique or complex your custom design is.
For the brush handle featuring a special handle shape, we can provide you with 3D printing sample for confirmation before molding to save your time & cost.
Goods Inspection Support
Every brush handle goes through the thorough in-house inspection before delivery. But we still welcome the on-site or third-party inspection.
Besides, we offer goods inspection support by sending you detailed photos & videos so you can inspect your products as if you were in our factory.
1-Year Quality Guarantee
We‘re confident about the quality of our brush handles.
All products in new condition enjoy a 1-year quality guarantee. In defective wooden brush handles, when responsibility for a defect lies with the manufacturer’s side, we promise to replace all such brush handles with new products for free.
